HCE Engineers Quality Policy
At HCE Engineers, we are driven by our mission To Enjoy Mutual Success, by creating an environment where our team and clients thrive together. Our core values of Care, Communication, and Knowledge guide us in delivering exceptional engineering consultancy services. We are committed to delivering timely, high quality infrastructure solutions that provide excellent value to urban developers while fostering relationships built on trust and respect.
As we align with a comprehensive Business Management System (BMS), we are dedicated to continuously improving our processes and outcomes, ensuring that our services meet the highest standards of quality, safety, and integrity. Our commitment to quality is reflected in the following principles:
Mutual Success Through Client Centred Solutions
We recognise that our success is intertwined with that of our stakeholders. By actively listening, communicating clearly, and applying our extensive knowledge, we deliver innovative, cost effective, and sustainable engineering solutions that drive profitable project outcomes for urban developers.
Compliance and Industry Standards
We are committed to complying with all relevant Australian standards, regulations, and codes of practice. Our approach ensures that our projects meet or exceed statutory requirements, prioritising quality, and industry best practices in everything we do.
Continuous Improvement for Long Term Success
At HCE Engineers, we believe that continuous improvement is key to mutual success. Through regular reviews, audits, and feedback, we identify areas for growth, embrace innovation, and enhance our processes to optimise service delivery.
Empowering Our People
We apply our values of Care, Communication, and Knowledge within our team, ensuring that every member has the support, resources, and training they need to succeed. By fostering a positive work culture that encourages collaboration, we empower our people to take pride in delivering high-quality outcomes.
Sustainability and Responsibility
We are committed to promoting sustainability in all aspects of our work. Our strategic thinking allows us to develop solutions that minimise environmental impact, maximise resource efficiency, and provide long term value for both clients and the community.
Proactive Risk Management
We manage risks proactively to ensure that our projects remain on track and aligned with client expectations. Our strategic, knowledge driven approach to risk management enables us to anticipate challenges and implement solutions that protect project quality and timelines.
Collaboration and Strong Partnerships
Our success is built on strong relationships. Through clear and open communication, we foster partnerships with clients, contractors, and authority representatives to achieve mutual success and deliver outstanding project outcomes.
Greg Henwood
Managing Director